We have designed this program with the aim of making it useful in your day-to-day work, both personally and professionally. Among other things, it will help you:

• Understand why conflicts occur.
• Acquire knowledge, skills and abilities to prevent conflicts.
• Develop effective communication and a more integrated, motivated and proactive work team.
• Master social skills and communication techniques.
• Improve the internal climate and incorporate the culture of dialogue in the company/team.
• Feel comfortable in the face of conflicts, understanding their nature and knowing how to resolve them.