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Don’t forget to mark as completed each lesson to continue with the training
You have finished the module BEFORE STARTING
You have finished the module BEFORE YOU START.
BEFORE STARTING
Authors of the Course.
Presentation and objectives of the same.
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MODULE 1. WHY DOES A LABOR CONFLICT ARISE?
MODULE 1. Unit 1 – How Beliefs Can Change Your Life
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MODULE 1. Unit 2 – You just don’t listen to me! Conflict and emotions in communication
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MODULE 1. Unit 3 – Do you know which ear you listen with?
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MODULE 1. Unit 4 – What is my responsibility? Taking control of the conflict
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MODULE 1. Evaluation
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MODULE 2. NON-VIOLENT COMMUNICATION TO DE-ESCALATE CONFLICTS
MODULE 2. Unit 1 Red phone? Conflict escalation
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MODULE 2. Unit 2 Nonviolent communication and self-empathy: 6 reasons and 4 steps
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MODULE 2. Unit 3 Empathy: looking at the other with the eyes of the heart
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MODULO 2. Evaluation
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LEVEL 1 – GUIDE ON THE CONFLICT AND BIBLIOGRAPHY
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