Contenido del curso
BEFORE STARTING
Authors of the Course. Presentation and objectives of the same.
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MODULE 1. WHY DOES A LABOR CONFLICT ARISE?
MODULE 1. Evaluation
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MODULE 2. NON-VIOLENT COMMUNICATION TO DE-ESCALATE CONFLICTS
MODULO 2. Evaluation
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LEVEL 1 – GUIDE ON THE CONFLICT AND BIBLIOGRAPHY
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THE ART OF MEDIATION – LEVEL I
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Welcome to this new module, where we will teach you how to prepare to be a good conflict manager in your company.

We will start with the 1st Unit: How beliefs change your life.

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