Contenido del curso
BEFORE STARTING
Authors of the Course. Presentation and objectives of the same.
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MODULE 1. WHY DOES A LABOR CONFLICT ARISE?
MODULE 1. Evaluation
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MODULE 2. NON-VIOLENT COMMUNICATION TO DE-ESCALATE CONFLICTS
MODULO 2. Evaluation
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LEVEL 1 – GUIDE ON THE CONFLICT AND BIBLIOGRAPHY
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THE ART OF MEDIATION – LEVEL I
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Think of a time when you and another person have come away with a different impression of the same event. Who is right? Sometimes it is not clear that there is only one reason… But, what determines that difference? 

In this video we will understand the process that takes us from observation of facts to judgments and how it can have drastic effects on our lives and relationships.

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