THE ART OF MEDIATION – LEVEL II

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You are facing high-quality conflict resolution training, with a TV format and an attractive virtual campus.

  • Duration: 3 months
  • Dedication hours: 10 h
  • Format: Online
  • Start date:: Immediate

Much more than a training!

Acquire the skills you and your organization need to move forward.

¿Qué aprenderás?

  • Feel comfortable dealing with conflicts by understanding their nature and knowing how to resolve them.
  • Mediation. How to approach an individual interview in order to extract everything I need to know to resolve the conflict.
  • Negotiation. Feeling comfortable negotiating, knowing how to negotiate.
  • Mediation facilitation. Applying the mediating approach to group conflicts

Contenido del curso

MODULE 1 MEDIATION IN THE COMPANY

MODULE 1. Unit 1 – What is mediation?

MÓDULO 1. Unit 2 – Throwing everything into the pot. Mediation techniques

MÓDULO 1. Unit 3 – The individual interview

MODULE 1. Unit 4 – Hands on

MODULE 1. Evaluation

MODULE 2 MEDIATION IN BUSINESS

MODULE 2. Unit 1 – Negotiating in difficult situations? It can be done: collaborative negotiation

MODULE 2. Unit 2 – Making the invisible visible: mediating facilitation

MODULE 2. Evaluation

LEVEL 2 – DOWNLOAD DOCUMENT. THE MEDIATION – BIBLIOGRAPHY

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