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Welcome to this new module where we will teach you how to prepare to be a good conflict manager in your company.
We will start with the 1st Unit: What is mediation?
BEFORE STARTING
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MODULE 1 MEDIATION IN THE COMPANY
MODULE 1. Unit 1 – What is mediation?
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MÓDULO 1. Unit 2 – Throwing everything into the pot. Mediation techniques
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MÓDULO 1. Unit 3 – The individual interview
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MODULE 1. Unit 4 – Hands on
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MODULE 1. Evaluation
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MODULE 2 MEDIATION IN BUSINESS
MODULE 2. Unit 1 – Negotiating in difficult situations? It can be done: collaborative negotiation
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MODULE 2. Unit 2 – Making the invisible visible: mediating facilitation
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MODULE 2. Evaluation
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LEVEL 2 – DOWNLOAD DOCUMENT. THE MEDIATION – BIBLIOGRAPHY
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