When is it necessary to mediate? When everything is going well, when we all agree on everything, there is no need.
Mediation is a tool for conflict management.
A conflict, two parties, a mediator… is that all that is needed for mediation?
No, mediation involves something more: a set of principles, some skills…
And did you know that mediation is not always about reaching an agreement? In the video, Carol will clarify all these questions for you.